» Logging in to the new Slingsby website
YOUR PASSWORD HAS CHANGED.
Existing users will need to request their new password using the form at the right side of THIS PAGE. When we redesigned our website we changed platforms and for security reasons we could not carry password details across. Your new password will be randomly generated but you will be prompted to change it to something you can easily to remember when you first log in.
Registering
I'm a new customer. How do I register?
If you have shopped with us online before and cannot remember your password please use THIS FORM to reset it. You will need to register to shop with us online, registration is easy and can be done using THIS FORM, please fill out your details as requested.
I'm already registered. How do I log-in?
The log in link is located at the very top of every page. You can also access this page by CLICKING HERE
I've forgotten my password. What can I do?
Reset your password using the form on the right of THIS PAGE. There is no need to fill in the left side of the page.
Using the Site
How do I use the search feature?
We are working to constantly improve this feature to provide you with the most relevant results to your search. Enter the product name or catalogue number in the box that appears at the top of every page and press the search button
How do I contact Slingsby?
All our contact details can be found in the Contact Us section of this site.
How do I benefit by using the Slingsby site?
By registering with Slingsby online you'll have quick and easy access to advice and information on Slingsby and our products. The biggest advantage is that our e-catalogue offers you an even easier way to purchase and is the only way you will be able to view the complete up to date range.
Placing an Order
How can I pay for my order?
Instant credit is available and you can pay for items using all major payment cards
How do I open a credit account?
A trade credit account will be opened subject to status. Simply complete your details on-line and submit your order, we'll then do the rest.
Will I have to pay delivery charges?
Our prices include free delivery to all UK mainland and Northern Ireland destinations, except on a limited number of items which due to their characteristics are carriage extra. These items are clearly marked in the e-catalogue. Prices exclude VAT. All overnight, offshore island and restricted access deliveries are subject to further cost - please use our enquiry form (link to enquiry form) to ask for details or call 0 800 294 4440.
Products
What do I do if I have any questions about the product specifications?
Simply call our enquiry line on 0 800 294 4440 or complete the enquiry form online.
Can I arrange for a site visit by a Slingsby sales representative?
Of course. For those larger orders our local area representatives will understand your needs and are always happy to visit your site to discuss special project requirements. Simply call us on 0 800 294 4440 for your local representative.
I can't find what I'm looking for. Can Slingsby source products which differ from those in the main catalogue?
Don't worry. Our enquiry department can probably source your requirement or have it specially manufactured for you. Please contact them on 0 800 294 4440 or use the online enquiry form and we will do our very best to help you.
