Logging in to the new Slingsby website
Your password has changed
Existing users will need to request their new password on the Forgot Password page. When we redesigned our website we changed platforms and for security reasons we could not carry password details across. If you have not received a new password email from us then you will be able to access your account by entering your account registered email address on the Forgot Password page which will generate your new password which you can then change to something more memorable to yourself.
I'm a new customer. How do I register?
If you have shopped with us online before and cannot remember your password please use the Forgot Password page to reset it. If you have not shopped online with us before you will need to register with us, click here to begin our quick and easy registration form.
I'm already registered. How do I Sign-in?
To sign-in simply click on the Sign-in/Register link located in the header of every page on the website. You can also access this page by clicking here.
I've forgotten my password. What can I do?
To reset your password please use the Forgot Password form.
Using the Site
How do I use the search feature?
Our new improved search functionality will provide you with the most relevant results for your search. Enter the product name or catalogue referencenumber in the search box in the website header or alternatively search by product a nd attribute through our advanced navigation system.
How do I contact Slingsby?
All our contact details can be found in the Contact Details page.
How do I benefit by using the Slingsby site?
By registering with Slingsby online you'll have quick and easy access to advice and information on Slingsby and our products. The biggest advantage is that our e-catalogue offers you an even easier way to purchase and is the only way you will be able to view the complete up to date range.
Placing an Order
How can I pay for my order?
Instant credit is available and you can also pay for items using all major payment cards.
How do I open a credit account?
A trade credit account will be opened subject to status. Please contact us to discuss setting up your credit account today on 0800 294 4440.
Will I have to pay delivery charges?
Our prices include free delivery to all UK mainland and Northern Ireland destinations, except on a limited number of items which due to their characteristics are carriage extra. These items are clearly marked in the e-catalogue. Prices exclude VAT. All overnight, offshore island and restricted access deliveries are subject to further cost - please use our enquiry form (link to enquiry form) to ask for details or call 0800 294 4440.
What do I do if I have any questions about the product specifications?
Simply call our enquiry line on 0800 294 4440 or complete the online enquiry form
Can I arrange for a site visit by a Slingsby sales representative?
Of course. For those larger orders our local area representatives will understand your needs and are always happy to visit your site to discuss special project requirements and how our customised products or tailor-made manufacturing service could help. Simply call us on 0800 294 4440 for your local representative.
I can't find what I'm looking for. Can Slingsby source products which differ from those in the main catalogue?
Don't worry. Our Enquiries Department can probably source your requirement or have it specially manufactured for you. Please contact them on 0800 294 4440 you can use the online enquiry form