Customer Support

Our dedicated team aims to ensure total customer satisfaction. With a Feefo Platinum Award for our service, we've been tried and tested by thousands of organisations who order from us every day.  Please select from one of the options below the information you require.  

Got a question?
Call us on
1800 911 161
or Live Chat

Contact Us

Get in touch with our dedicated team here. You can contact us on our 24/7 Freephone Number or via Email and Fax. Alternatively you can talk to our team between 9am - 5pm on our Live Webchat.


Delivery Information and Returns

With our wide range of products, delivery options can differ depending on what it is and where it is going.

Our prices include free delivery to all mainland ROI destinations on orders over €100 (extra charges may apply to offshore islands), except on a limited number of items which, due to their characteristics are carriage extra.  These items or deliveries to other non mainland addresses maybe subject to additional charges which will be highlighted during the checkout procedure. 

We reserve the right to apply a €6.50 delivery charge on orders of €100 and under excluding VAT.

We also reserve the right to apply a €10 customs charge on all orders being delivered to the Republic of Ireland. 

Rapid Delivery relates to delivery within five working days in and around the Dublin area, and within seven working days to any other location. This is our usual service for all ROI orders placed before 3:30pm on stocked lines destined for mainland ROI destinations.

 


We Like Keeping Things Simple

No Minimum Order
We reserve the right to apply a €6.50 delivery charge on orders of €100 and under excluding VAT.

Instant Credit
We appreciate that ordering from a new supplier can be difficult, particularly if you don’t have an existing credit account. But, don’t worry, for most companies with an established credit history we can open a FREE 30 day account immediately and you can order right away. 

Guarantee
We think that you’ll be 100% satisfied with your purchases from Slingsby. But if for any reason your requirements aren’t met, then just call us on 1800 911 161 within 14 days of delivery, and subject to our standard terms and conditions we’ll replace the item free of charge.

12 Month Warranty
For additional peace of mind all of our products come with a minimum 12 month warranty against defective workmanship or materials and some even come with an extended manufacturers guarantee.

© 2024 SLINGSBY. All Rights Reserved. Registered in England No 00452716, VAT Number GB179328036 Registered office: H C Slingsby Plc, 6-9 Trinity St, Dublin 2, D02 EY47, Ireland