Customer Support

Our dedicated team aims to ensure total customer satisfaction. With a Feefo Platinum Award for our service, we've been tried and tested by thousands of organisations who order from us every day.  Please select from one of the options below the information you require.  

Got a question?
Call us anytime on
0800 294 4440
or Live Chat

Contact Us

Get in touch with our dedicated team here. You can contact us on our 24/7 Freephone Number or via Email and Fax. Alternatively you can talk to our team between 9am - 5pm on our Live Webchat.


Delivery Information and Returns

With our wide range of products, delivery options can differ depending on what it is and where it is going.

Here at Slingsby, all of our stocked lines are delivered to UK Mainland destinations on the next working day if ordered before 3:30pm. Our prices include FREE delivery to all UK mainland if over £40 (exclusions based on postcode can be found here).

 


We Like Keeping Things Simple

No Minimum Order
Spend as much or as little as you like (we do however, reserve the right to apply a £4.75 small order charge on orders of £40 and under excluding VAT).

Instant Credit
We appreciate that ordering from a new supplier can be difficult, particularly if you don’t have an existing credit account. But, don’t worry, for most companies with an established credit history we can open a FREE 30 day account immediately and you can order right away. 

Guarantee
We think that you’ll be 100% satisfied with your purchases from Slingsby. But if for any reason your requirements aren’t met, then just call us on 0800 294 4440 within 14 days of delivery, and subject to our standard terms and conditions we’ll replace the item free of charge.

12 Month Warranty
For additional peace of mind all of our products come with a minimum 12 month warranty against defective workmanship or materials and some even come with an extended manufacturers guarantee.

© 2020 SLINGSBY. All Rights Reserved. Registered in England No 00452716 Registered office: H C Slingsby Plc, Otley Road, Baildon, Shipley, West Yorkshire, BD17 7LW