Are you interested in being part of an award-winning, exciting and innovative customer-focused organisation? We are leading suppliers of workplace equipment to the B2B market and our employees are central to our success. Based in Baildon, our Head Office is located close to both Bradford and Leeds and has excellent transport links.

Make sure you check this page regularly for updates and our latest opportunities, and you could become one of our valuable staff members.

Please see below for the roles we currently have available:

 

Customer Services Advisor Role

The function of this role is to liaise with customers and other areas of the business and supply chain via email and telephone channels to satisfy any queries with regards to orders placed. This can include order chases, delivery queries, damaged goods and general after sales enquiries

 

Enquiries Advisor Role

The function of this role will be to process all enquiries effectively and efficiently by applying initiative and problem solving skills to correctly interpret customer requirements, including quotation handling and creation using the company’s business system whilst ensuring an excellent level of customer service and attention to detail is adhered to.

 

Inbound/Outbound Telesales Advisor

The function of this role will be To provide a first line telephone response to customer requirements whilst offering excellent customer service and demonstrating the ability to up-sell and cross-sell, whilst identifying buying signals and opportunities.  Offering the best solutions to customer queries whilst keeping the best interests of the company in mind. Perform given tasks to a high level of competency whilst following company procedures and guidelines. Working with colleagues to ensure that all orders and calls are processed effectively. Undertake initial and follow-up outbound calls to existing customers with a view to securing additional business. Promoting relevant products and special offers as required.

 

If you are interested in any of these roles, please send your CV to:

HR Department
HC Slingsby PLC
Otley Road
Baildon
Shipley
BD17 7LW

Email: hrdepartment@slingsby.com